We do more than just delivering the product– we teach others how to sell them effectively. We care about the commitment of the sellers and we maximize Customers’ satisfaction!
“Tell me and I forget, teach me and I may remember, involve me and I learn.”- Benjamin Franklin
The Trainer Project is product, assembly, and selling trainings for the Customer Advisors.
A committed seller who has the proper knowledge and believes in the product is a real treasure. They have direct impact on the Customers’ satisfaction, and therefore, on increasing sales and achieving the goals of the organisation.
Our trainers are the best counsellor. They are the partner for the Customer.
In our business, the most important are people. The seller, the sales manager, the Head of the department-each of them conducts dozens of sales conversations with Customers every day, trying to choose the right products for the individual needs of the Client. Therefore, the Trainer Project is one of the most important projects in our company, because it allows one to fulfil several goals at once: advising the customer who is choosing the product, transferring knowledge to the seller who is offering the product and ensuring an adequate exposure in the market. And at the very end, we achieve the ultimate goal: the customer leaves the store satisfied with the product perfectly chosen for them.
Jacek Huryń
Commercial Director of Emergo
We invite you to cooperate.The DIY store trainer is the support of the seller and professional knowledge of products for Customers. Sharing knowledge is the best way to succeed, engage colleagues and meet Customer's expectations.
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