Nowadays, customers have an unlimited choice of products, but they often seem unhappy while shopping. Why? Too many products to choose and the lack of a simple, understandable communication make it difficult or even impossible for customers to make a quick and thoughtful choice.
Solution? These days, effective selling is about enabling Customers to make a quick and easy choice, so that they have the confidence that they have made the right one.
Customers buy the floor emotionally. After this purchase, they face a very rational choice of underlay- about which they usually know nothing.
The concept of Emergo underlay consists of 4 simple and intuitive steps, leading to the selection of the underlay that best suits the needs of the Customer.
CZK (FAB in English) is an abbreviation of the words: feature, advantage, benefit. What interests the client most? Well, not a feature, nor an advantage of the product. The customer, as each of us, is interested in benefits resulting from owning a particular product. This guided us when we have been creating an innovative brand new idea to build the category of underlays for construction markets and specialized networks in the interior design industry. This is a simple 4-step underlay selection process, described in the language of benefits.
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